01
Update the app
Update Diety from the App Store or Google Play, then restart the app.
Support
Diety Support
If something is not working, check the items below first. If the issue continues, contact us with the details we need to investigate.
02
Check your connection
Logs and Rooms need an internet connection to sync. Try switching between Wi-Fi and mobile data.
03
Check Room invites
Please confirm the invite link or code, whether it has expired, and the Rooms you have already joined.
If you still need help
Contact us by email
If we need to investigate, please include the information below.
What to include
- Device model and OS version
- Diety app version
- Screen and steps where the issue happens
- Error messages or screenshots
Email address: support@diety.dev